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Tech enabled supply chain

• Project Description

   

  About the customer:

  Our customer specializes in logistics solutions for sports, events, exhibitions & warehousing in Doha, Qatar. The customer has scaled up their operations in last mile delivery in Doha and for their new operations was looking for a tech-based solution.

  Customer’s challenges & requirements:

  The customer was facing difficulty in managing their day to day operations. From creating the MIS to cash reconciliation, everything was being done manually. This led to challenges in –

  1. Orders consolidation and allocation of jobs to field executives

  2. Scheduling of the deliveries and their pick-ups

  3. Sorting of orders and allocation of the drivers

  4. Serialization of orders

   

  Our Solution:

  We introduced & implemented ‘Holiscope’ – a tool designed for optimising the last mile delivery operations. With Holiscope we digitalised customer’s operational activities and helped in –

  1. enabling real-time visibility of the field force

  2. route planning and navigation

  3. complete operation management functions for field executives

  4. making operations paperless

   

  Other features offered with Holiscope:

  1. First mile, last mile & returns management

  2. Calls & SMS logs, E-pods

  3. Navigation to delivery locations

  4. Interactive dashboards & auto-mailer reports

  5. API based Integrations

  6. Dynamic route optimization

  7. Customer visibility

  8. Rider attendance

  9. System generated delivery run sheet

  10. Scan based operations

   

  Key benefits after the implementation:

  1. 25% improvement in the productivity

  2. Digital operations & records

  3. Easy Cash reconciliation

  4. More organised management of field executives

  5. Less errors

  6. Faster order fulfilment and deliveries